Read our event FAQs below for important information about our upcoming gala, including information on parking, safe driving options, and attire. If you have a question not addressed below, please email us at firstname.lastname@example.org.
Q: What time should I get there?
A: The event technically starts at 7pm, but guest check-in and registration will be open at 6:30pm. Our main program starts promptly at 8:45pm so make sure you arrive with plenty of time to enjoy food and fun before the program begins!
Q: Can I pre-register to skip the check-in line?
A: Yes! This is a great idea, and we encourage all guests to register in advance. If you opt to register early, your check-in at the event will be quick and you will be enjoying the festivities in no time. Click here to register in advance on our ticketing platform. Find your way to the top right hand corner of the page where it says “sign in or register” and follow the prompts. If you need assistance, email email@example.com.
Q: If I wait to check in at the event, how will that work?
A: The registration area will be located just outside the venue’s entrance gates, and our team will be ready to help you get checked in. The check-in process will ask for your name, contact information, credit card information, all of which are required for you to bid in the silent auction, live auction, paddle raise. We will also ask for your cell phone number as our bidding platform uses text messaging to communicate with guests during the event.
Q: What does my ticket include?
A: All tickets include unlimited food and drink, an open bar, live entertainment, and access to our silent and live auction. Guests will enjoy live music by Tidewater Drive and performances by tropicana dancer Nicole Manqune and conga drums from Rock Star Music. Guests can also participate in our pay-to-play games, and game tokens will be available for purchase at guest check-in and at the token booth.
Q: What should I wear?
A: Party attire can be casual or cocktail – and themed dress is welcome – so you are welcome to wear what makes you comfortable! Past guests have used the opportunity to dress up and be fancy, while others prefer more relaxed attire. There is no required dress code, so it is really up to you! The most important thing is that you are comfortable and ready to have a good time. Please do keep in mind that the event does involve grassy areas, so be mindful of your shoe choice.
Q: Where do I park?
A: VA Valet will be onsite to help with parking, which allows you a very short walk to the entrance. If you would rather park your own car, New Realm has an abundance of parking spaces available. We also encourage our guests to use Four Winds Transportation as a safe driving option, and they will provide a driver to transport you to and from the event in your own vehicle. Plus, they are donating 25% of revenue from VBSPCA Gala guest services back to the VBSPCA! For pricing or to schedule your ride, call 757-681-0030. Dylan, owner of Four Winds, is a full-time City of Norfolk Police Officer and 90% of the drivers on staff are also with the NPD.
Q: Do I need to bring anything?
A: You do not need to bring anything. If you are pre-registered online, you don’t even need to bring your credit card. We encourage all guests to sign up in advance which will help speed up the check-in process. If you need assistance with the advance check in process, email firstname.lastname@example.org.
Q: Are pets allowed?
A: This is not a pet friendly event, although you will get to visit with lots of adoptable animals as well as some very special VBSPCA alumni.
Q: Are children allowed?
A: This event is for adults only.
Q: Will there be vegetarian options?
A: There are vegetarian options on the menu.
Q: How does the seating work?
A: For general admission tickets, there are various open seating options available including fire pits, picnic tables, lawn tables, and indoor booths and cocktail tables. Event sponsors will have reserved seating inside the tent or on the lawn. Sponsor tables will be identified with signage.
Q: Can I view the silent auction items before the night of the event?
A: Yes! The silent auction will open on Tuesday, April 25th at noon, and all items will be available for viewing and bidding.
Q: When does the silent auction close?
A: The silent auction will close at 10pm on April 29. If you are the winner, you will receive a text message from our bidding platform. You can process your payment through your user account (which is why registration is so important), so all you have to do is pick up your item and parting gift at checkout.
Q: What if I need to leave the event early?
A: If you have bid on and won a silent auction item and need to depart prior to 10pm (when the auction closes), we will reach out to you the following week to coordinate pickup or delivery of those items. All outstanding donations, won silent auction bids, or other event balances will be automatically processed at 11pm.
Q: What time does the event end?
A: The event officially ends at 11pm, however the program, live auction, silent auction, and paddle raise will conclude by 10pm. Check-out will open at 10pm.
Have a question not addressed here? Email us at email@example.com